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Green Ayurveda Policies

PRIVACY POLICY
Please read the following carefully if you are scheduling an appointment with Green Ayurveda Wellness Center & Holistic Spa.

Reservations:
All consultations, Pancha-karma sessions and Holistic spa therapies are by advanced appointment only.
Therapies and treatments require a minimum 50% deposit, held by credit or debit card. This deposit is nonrefundable, but may be applied towards future treatments.
Please arrive ON TIME for your appointment. If you are going to be late, please call. Late arrivals may lose their scheduled time if there is another customer immediately following.

Re-scheduling or Canceling Appointments:
All reschedules and cancellations require 24 hours’ notice prior to the time of appointment. This is important so that time may be given to another customer.
Without 24 hours’ notice, 25% fee is applicable.
No shows will be charged 100%.

Check In / Late Arrivals:
Please check in at least 10 minutes prior to your scheduled appointment to allow time to prepare and take a moment to breathe. Late arrivals will result in a shortened appointment.

Etiquette:
Green Ayurveda Spa is a serene retreat for your body, mind and spirit.  We respectfully request that all guests keep noise to a minimum and turn off your cell phones.

Clothing:
Most Ayurvedic spa therapies use a lot of oils for therapeutic purposes. We suggest that you wear casual clothing since you may be going home with some oils. Also, please bring an old towel to drape over your shoulders or car seat.

Gift Certificates:
Give the gift of wellness and serenity. Gift certificates may be purchased in person or by phone for your convenience. All Gift vouchers are valid only for 6 months from the date of purchase and are non-refundable.

Special Consideration:
If you have high blood pressure, heart conditions, are pregnant or have any other medical complications, we may advise you to consult your doctor before signing up for any spa services. Please make your spa therapist aware of any medical conditions.

Payment:
We accept cash, cheque, online transfer, Visa and Master Card. Prices and package details are subject to change without prior notice.

Directions:
Feel free to contact us for more specific directions from your home or hotel.
Green Ayurveda Spa is conveniently located 3 miles from Wetherby town, for more information about our location visit our locations page.

Parking:
Free Parking is available in the premises of Green Ayurveda Spa.

Insurance:
Please note: Insurance companies do not cover Ayurvedic services in the United  Kingdom.
Green Ayurveda Spa does not have a direct relationship with insurance companies. However, we’ll provide you with the necessary documentation you can send to your insurance company for possible reimbursement.
Few insurance companies may offer reimbursement for wellness plans such as bodywork treatments, nutrition classes, and yoga classes. Please check with your insurance provider on possible reimbursement.

Disclaimer:
Green Ayurveda Spa is an integrated, complementary, informative and educative forum with the mission of providing self-healing tools to people for restoration of health and prevention of imbalances. The Ayurveda Program has not been evaluated by the Food and Drug Administration. None of the information or products in the Ayurveda Program is intended to diagnose, treat, cure or prevent any disease. For medical concerns, please consult your physician. Before making changes to your diet or lifestyle, please consult your physician.

Please note –  GreenAyurveda Spa mission is to provide an integrated program that restores health and protects from imbalances. (Disease risk prevention.)
Please DO NOT take Ayurveda program to substitute your medical treatment. Ayurveda Therapy is a long term, slow acting preventive therapy that includes diet, lifestyle changes along with stress management with Ayurvedic massages, yoga & meditation practice. IT IS NOT A MEDICAL PLAN.  It is the therapy that slowly builds immunity introducing the healthy habits for improvement of health and helps in preventing risk of imbalances such as chronic diseases. It is NOT AN ALTERNATIVE PLAN for medical treatment.

Please inform your physician about the Ayurveda regimen before you incorporate changes to your diet and lifestyle.
Green Ayurveda Spa does not intend to diagnose, treat, cure or prevent any disease.
Green Ayurveda Spa  is NOT a medical facility or provide emergency services.
Please call your physician, medical facility or emergency services for ALL medical complaints.

Please note:
Green Ayurveda Spa is not a yoga studio or a massage center. Private sessions of yoga and Ayurvedic massages are provided as a physical exercise plan and detoxifying, stress management tool respectively to support Ayurveda Program & Ayurvedic lifestyle.

WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from Green Ayurveda Spa, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address, phone number. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

This privacy policy sets out how Green Ayurveda Spa uses and protects any information that you give Green Ayurveda Spa when you use this website.  Green Ayurveda Spa is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.  Green Ayurveda Spa may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect:

We may collect the following information:

  • Name
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers

What we do with the information we gather:

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

CONSENT:
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at info@ayurvedainyorkshire.co.uk or by writing to Green Ayurveda Spa, Unit 452,Birch Park, Street Seven, Thorp Arch Trading Estate, Wetherby, West Yorkshire, LS23 7FG.

DISCLOSURE:
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECURITY:
Green Ayurveda Spa do not store credit card details nor do we share customer details with any 3rd parties.We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

COOKIES:
Cookies on ayurvedainyorkshire.co.uk
This site, like many others, uses small files called cookies to help customize your experience.
This page contains information on what ‘cookies’ are, the cookies used by ayurvedainyorkshire.co.uk and how to switch cookies off in your browser, how to specifically disable third party advertising cookies, and some useful links for further reading on the subject. If it does not provide the information you were looking for, or you have any further questions about the use of cookies on ayurvedainyorkshire.co.uk please contact us.
Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

What are ‘cookies’?

‘Cookies’ are small text files that are stored by the browser (e.g. Internet Explorer or Safari) on your computer or mobile phone. They allow websites to store such things as user preferences. You can think of cookies as providing a “memory” for the website, enabling it to recognize a user and respond appropriately.

How do I turn cookies off?
It is usually possible to stop your browser accepting cookies, or to stop it accepting cookies from a particular website. For example, we cannot tell if you are signed in without using cookies, so you would not be able to post comments.

All modern browsers allow you to change your cookie settings. These settings will typically be found in the ‘options’ or ‘preferences’ menu of your browser. In order to understand these settings, the following links may be helpful, otherwise you should use the ‘Help’ option in your browser for more details.

THIRD-PARTY SERVICES:
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

CHANGES TO THIS PRIVACY POLICY:
Green Ayurveda Spa reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

MODIFICATIONS TO THE SERVICE AND PRICES 
Prices for our  treatments and products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Links to other websites:
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information:
You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@ayurvedainyorkshire.co.uk

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Green Ayurveda Wellness Centre and Holistic Spa Ltd, Unit 452, Birch Park, Street seven, Thorp Arch Trading Estate, LS23 7FG.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

 

REFUND POLICY:

Returns and Cancellations:
We offer all our customers the right to cancel their order before dispatch or return their order and request a refund within 30 days of receipt. Please contact us by email info@ayurvedainyorkshire.co.uk or call 01937 541177 for information about returning items to us. All returned items must be sent to Green Ayurveda wellness Centre and Holistic Spa Ltd, Unit 452, Birch Park, Street seven, Thorp Arch Trading Estate, Wetherby, West Yorkshire, LS23 7FG.

Cancellation:
You may cancel your order at any time within 7 days, beginning on the day after you received the goods. In this case, you will receive a full refund of the price of the original goods and standard delivery charges. To cancel your order, you need to inform us by e-mail info@ayurvedainyorkshire.co.uk. Items must be returned in a saleable condition and in their original, undamaged packaging.

Returns:
We hope you are happy with any product purchased but if you wish to return an item to us for any reason you may do so within 21 days of the dispatch date. This includes your right to cancel your order under the distance selling regulations. You can either claim a full refund (less postage and packaging) on any item returned to us within 21 days providing it has been unopened, or you may exchange any item. You do not have to have a reason for returning or exchanging the goods.

Goods are to be returned at your cost and we recommend using a tracked, insured service to ensure safe return of goods. Please contact us by email info@ayurvedainyorkshire.co.uk or call 01937 541177 for information about returning items to us. All returned goods are to be sent to Green Ayurveda wellness Centre and Holistic Spa Ltd, Unit 452, Birch Park, Street seven, Thorp Arch Trading Estate, Wetherby, West Yorkshire, LS23 7FG.

 

TERMS AND CONDITIONS:

  • This website is owned and operated by Green Ayurveda Wellness Centre and Holistic Spa Ltd (also referred to as Green Ayurveda Spa).
  • Throughout the site, the terms “we”, “us” and “our” refer to Green Ayurveda Wellness Centre and Holistic Spa Ltd. Green Ayurveda Spa offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
  • You, as a user of this website or its contents, are bound by the terms and conditions of Green Ayurveda Wellness Centre and Holistic Spa Ltd. Copying or storing of this website and its contents (including pictures, designs, logos, photographs, text written and other materials) in whole or part, other than for your own personal, non-commercial use is prohibited, without the permission of Green Ayurveda Wellness Centre and Holistic Spa Ltd.
  • By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
  • Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
  •  Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page.
  • We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. All rights, including copyright, in this website are owned by or licensed to Green Ayurveda Wellness Centre and Holistic Spa Ltd. You also agree that you will not modify or distribute this website for any commercial purpose.
  • It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
  • Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
  • We have made every effort to display the colours of our products as accurately as possible on the website. However, please take into consideration that the actual colours you see will depend on display settings of your monitor.
  • We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer.
  • All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us.
  • We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
  • We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
  • Certain content, products and services available via our Service may include materials from third-parties.
  • Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
  • We reserve the right to refuse service to anyone for any reason at any time.
  • These terms are governed by the laws of England and Wales and we reserve the right to insist that any disputes be decided exclusively by the Courts of England and Wales.
  • To the fullest extent permitted by applicable law Green Ayurveda Wellness Centre and Holistic Spa Ltd disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website.
  • You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
  • We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
  • Green Ayurveda Wellness Centre and Holistic Spa Ltd shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website.
  • Green Ayurveda Wellness Centre and Holistic Spa Ltd has made every effort to make sure that this website is free from viruses or defects. Green Ayurveda Wellness Centre and Holistic Spa Limited shall not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website or any websites accessible through this website.

CHANGES TO TERMS OF SERVICE:
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

QUESTIONS AND CONTACT INFORMATION:
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at Info@ayurvedainyorkshire.co.uk or Green Ayurveda wellness Centre and Holistic spa Ltd,  Unit 452, Birch  Park, Street seven, Thorp Arch Trading Estate, Wetherby, West Yorkshire, LS23 7FG.

  • Email: Info@ayurvedainyorkshire.co.uk
  • Telephone: Tel 01937541177(Lines are open 8:00 am to 8:00 pm Monday to Saturday)
  • Please note that the above does not affect your legal rights.

Unit 452, Birch Park, Street 7, Thorp Arch Trading Estate, Wetherby, West Yorkshire, LS23 7FG

Monday - Saturday | 8am - 8pm
Sunday Closed

Green Policies